Ashtead Chartered Physiotherapy and Osteopathy Service
Thoroughly professional care
I hope to answer some of your questions on this page
You will probably find a number of these answers elsewhere on this site; I have collated them here for ease of reference. If you cannot find an answer here, please do contact me.
What are your opening hours?
Appointments can be made to suit you during the day from Monday to Friday, and in the evening on Monday and Thursday. You will find current practice opening times on this page.
How long is each session?
Treatment sessions are scheduled for 45 minutes each although there are times when a session may be shorter if there are clinical reasons which dictate this.
Can I wait with you if I am early for an appointment?
The practice has a small waiting area next to the treatment room, you are most welcome to make use of it.
Which conditions do you treat?
Treatment in the practice is available for a wide variety of conditions such as:
Sports related injuries
Acceleration/deceleration injuries e.g: motor vehicle, skiing accident
Neck and back pain (including arm pain or sciatica)
Rehabilitation following surgery or fractures (bone breaks)
Joint pains including arthritic conditions
What kind of treatment do you provide?
The practice places an emphasis on manual and manipulative therapy but also offers Ultrasound and comprehensive exercise therapy to complement treatment. A more complete description of treatment and what to expect can be found on my treatment page.
Your treatment plan will be explained to you and you will be involved in its development
Do I need to see a doctor before I visit you?
I am a first contact practitioner so it is not necessary to see a doctor before coming for treatment. Should you wish to claim against your insurance company you will however have to be referred by your G.P.
Does my GP know when I visit you?
I do have good professional relationships with our local G.Ps and aim to keep them fully informed of your treatment and progress unless you request otherwise. If you prefer not to notify your G.P. this is perfectly acceptable and your wishes will be respected.
What is Osteopathy?
I have included some excerpts from my Osteopathic dissertation along with other information on this page.
Do you have any information on MRI scanning?
I work closely with the MRI centre at Vista Diagnostics. This organisation offers very reasonable scanning services. Please take a look at this page for more information.
Cost and payment
How much does a session cost?
Current session costs can be found on this page, or by ringing the practice on 01372 275823.
Are there any additional costs I should know about?
Any splints etc. which are ordered are supplied at cost (plus postage and VAT). I do not add a handling fee for these items, but I do have to pass on the actual cost to you.
Do you accept health insurance referrals?
Yes, insured patients usually have their accounts paid directly by their insurers. Insurance companies know the practice as D.L.M.Coleman.
The regulatory bodies of Physiotherapists and Osteopaths require us to demonstrate our competence to practice by submitting a record of our continuing professional development activities in the form of a portfolio. Please look at my qualifications page for more details.
How do you manage a work-life balance?
I am really keen to have a good work-life balance, I have lots of energy and I love taking exercise. You can read a little more about me out of practice hours on my lifestyle pages.
Do you have any practical tips to avoid strain on muscle and joints?